This is true but this isn’t a job you figure out on your own. He is young for an HC and his support system is questionable. He is going to need to build relationships with the folks who have been there and done that. Love his coordinators right now, he is going to need to keep finding people to mentor him. Without constructive feedback, he is just getting complaints. Hopefully he can continue to grow his mentoring network outside of Tressel. No offense to Jim, just that you need a community of diverse opinions in this role.